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Regional Head Coach Hybrid - US

Regional Head Coach

Full Time • Hybrid - US
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Regional Head Coach
  • The Regional Head Coach plays a key role and is responsible and accountable to the quality of classes and development of coach talent across all corporate center locations (DFLEX). This role will report to the Director of Corporate Center Operations and will require a close and strategic partnership with the Regional Operations Managers to ensure a consistent aligned approach to overall excellence and business performance. 


ROLES AND RESPONSIBILITIES:

Coach Development & Certification

  • Maintain HQ CAT certification requirements, stay up to date on all HQ training, and own the plan to implement across DFLEX locations.
  • Onboard, train, evaluate, and certify all DFLEX coaches.
  • Ensure at least 90% of coaches maintain required HQ certifications quarterly.
  • Deliver ongoing, balanced feedback to coaches based on observations, evaluations, certifications, survey insights, and annual reviews.
  • Perform coach evaluations to support leveling and career progression, partnering with GMs to ensure transparency and alignment.


Class & Coaching Quality

  • Own the overall quality and consistency of all classes across DFLEX centers.
  • Partner with GMs to optimize class casting and deliver a consistent brand experience.
  • Collaborate with TAC to align training, resources, and class quality standards, using the most current HQ standards at all times.
  • Conduct regular center visits (target 5 days/week) to support execution and observe coaching performance. Travel may be required (e.g., Lexington).
  • Coach classes, lead by example and maintain the standard for DFLEX. 


Leadership & Team Alignment

  • Collaborate with DFLEX leadership on an aligned business strategy that ensures GMs/AGMs understand “what good looks like” for class and coaching quality.
  • Serve as the primary resource and point of contact for coaching, training, and programming questions between DFLEX and HQ.
  • Escalate issues to leadership as needed for timely resolution.
  • Partner with Regional Operations Managers and GMs to communicate updates, feedback, and expectations to coaches in real time.
  • Calibrate GM and AGM coaching standards by educating them on how to conduct evaluations, audit classes, and uphold brand standards.

Additional Responsibilities

  • Hold office hours for 1:1 coach development and feedback.
  • Conduct final interviews for new coaches.
  • Perform other duties as assigned in support of DFLEX goals.
  • Complete 1-2 HQ Certifications per quarter as needed to stay up to date and calibrated with HQ on quality delivery.

QUALIFICATIONS
  • Thorough understanding of KidStrong coaching standards and certification processes.
  • Minimum of 2 professional years of experience in training, coaching evaluation, and certification programs. 
  • Ability to give feedback, hold people accountable and set expectations
  • Excellent communicator (written and verbal) and collaborator to work in partnership with regional and center-level leadership. 
  • Organized with strong attention to detail and ability to multi-task. 
  • Must be able to work a flexible schedule and non-traditional hours including nights and weekends
    Must be willing travel throughout the DFW metroplex 
  • Self-starter, driven and accountable to results. 
  • Team player & strong individual contributor

Flexible work from home options available.

Compensation: $1.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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KIDSTRONG TEAM

WE ARE STUDENTS.
We never stop learning and always seek to improve ourselves and our program. We are curious about new possibilities and act to explore them.
WE ARE HUMBLE PROFESSIONALS.
We want to hire and develop the best people in the world to be on our TEAM.
WE DO MORE THAN EXPECTED.
Every interaction is a chance to provide an amazing experience for our members, parents, and teammates.
WE MAKE EACH OTHER BETTER.
We are dedicated to having people on the team that make the rest of the team better. We want leaders that have a ripple effect on those around them.