KidStrong Laguna Niguel Assistant General Manager Lake Forest

KidStrong Laguna Niguel Assistant General Manager

Full Time • Lake Forest
Benefits:
  • Employee discounts
  • Free uniforms
  • Paid time off
ABOUT KIDSTRONG
 KidStrong is a science-based children’s training center offering a membership-based program where kids ages 1–11 attend 1–2 instructor-led group classes per week. Our curriculum focuses on Brain, Physical, and Character development and is designed to build confident, strong, and resilient kids.

THE ROLE
 The Assistant General Manager (AGM) is a hands-on leader who supports the daily operations of the center, develops and leads the coaching team, drives membership growth, and helps deliver an exceptional experience for kids and families. This role blends leadership, coaching, sales, and operations in a fast-paced, people-focused environment.

KEY RESPONSIBILITIES

Center Operations

  • Support center KPIs, staffing, scheduling, and profitability goals

  • Build and maintain strong relationships with KidStrong families

  • Support daily operations including cleanliness, maintenance, and brand standards

  • Assist with employee issues and documentation in partnership with the General Manager

  • Set and communicate coach schedules to ensure proper coverage

  • Plan, staff, and execute camps, birthday parties, and special events

Sales & Growth

  • Drive membership sales through outbound follow-up on inbound leads (50+ calls per day typical)

  • Support strong trial-to-membership conversion in the center

  • Respond promptly and professionally to parent and lead inquiries

Leadership & Team Development

  • Foster a positive, accountable coaching culture

  • Support recruiting, onboarding, training, and ongoing development of coaches

  • Provide feedback and support professional growth

  • Maintain required KidStrong certifications

  • Participate in leadership meetings and trainings

Coaching

  • Coach KidStrong classes for children ages 1–11

  • Work in a physically active environment and safely lift and move equipment (up to approximately 25 lbs)

  • Understand and communicate the “why” behind the KidStrong curriculum

  • Communicate professionally with the team via Slack

SKILLS & QUALIFICATIONS

  • Passion for working with children is non-negotiable

  • Comfortable communicating with parents and guardians

  • Prior experience in leadership, coaching, sales, or customer service preferred

  • Athletic, coaching, or fitness-related background strongly preferred

  • Strong communication, organization, and leadership skills

  • CPR certified or ability to obtain within 90 daysLocation: Laguna Niguel, CA
Reports To: General Manager
Employment Type: Full-Time (40 hours per week), On-Site

Compensation: $25–$27 per hour plus $2,500–$5,000 annual performance bonus
 Benefits: Paid Time Off (PTO)
 Schedule: 4 weekdays and 1 weekend day (evenings and weekends required)

START DATE & OPENING TIMELINE
This is a pre-opening leadership role. The KidStrong Laguna Niguel center is expected to open on or around May 5th. The anticipated start date for this position is April 1st and will include onboarding, training, and pre-opening preparation.
Compensation: $25.00 - $27.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

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KIDSTRONG TEAM

WE ARE STUDENTS.
We never stop learning and always seek to improve ourselves and our program. We are curious about new possibilities and act to explore them.
WE ARE HUMBLE PROFESSIONALS.
We want to hire and develop the best people in the world to be on our TEAM.
WE DO MORE THAN EXPECTED.
Every interaction is a chance to provide an amazing experience for our members, parents, and teammates.
WE MAKE EACH OTHER BETTER.
We are dedicated to having people on the team that make the rest of the team better. We want leaders that have a ripple effect on those around them.