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Lead Sales/Assistant General Manager/Coach Wilmington

Lead Sales/Assistant General Manager/Coach

Part Time • Wilmington
Benefits:
  • Employee discounts
  • Flexible schedule
  • Free uniforms

Lead Sales/Assistant General Manager 


KidStrong – Wilmington, NC


*Must be available for Coaches Certification on February 23rd from 10:45-8pm, February 24th from 8:45am-8pm and Feb 25th from 8:45am-8pm. 


Compensation & Benefits
  • Competitive hourly pay: $20/hour for administrative hours
  • Coaching pay: $25/hour once certified ($22/hour uncertified)
  • Commission on sales
  • Quarterly bonus tied to member retention
  • Flexible schedule
  • Free uniforms & employee discounts
  • Training & professional development
  • Opportunity for advancement

What Is KidStrong?

KidStrong is a science-based kids training program focused on building strong, confident, high-character kids. Through weekly, 45-minute, developmentally appropriate classes, our certified coaches lead fun, structured programming that supports brain, physical, and character development.


KidStrong Wilmington  is getting ready to open , and we are looking for a driven, polished, and people-focused Assistant General Manager / Lead Sales to help lead that growth.


About the Role

At KidStrong, Lead Sales/Assistant General Managers is part time position and is the heartbeat of the center. This role is ideal for someone who loves sales, understands how to close with confidence, and is equally committed to delivering a top-notch, first-class sales experience for every family.


This is not transactional sales.
This is relationship-based, values-driven, consultative selling—and getting the sale matters.

You’ll partner closely with the General Manager to drive revenue, lead the team, and ensure every family feels informed, supported, and excited to join the KidStrong community.


The Ideal Candidate

You must have prior sales experience and be able to confidently:

  • Lead sales conversations
  • Overcome objections
  • Close memberships
  • Follow up consistently and professionally
  • Take full ownership of sales outcomes


You are motivated by results, but grounded in service. You understand that how you sell is just as important as what you sell.


Key Responsibilities


Sales (Primary Focus)

  • Own the sales process from first contact to close
  • Conduct outbound call drives to new and existing leads using the center’s CRM
  • Deliver a polished, consultative sales experience that builds trust and urgency
  • Close memberships generated from online self-sign-ups and inbound inquiries
  • Maintain flawless lead management and follow-up
  • Attend and source local events to generate leads and increase brand awareness
  • Schedule, sell, and promote KidStrong camps, events, and parties to maximize profitability


Center Operations

  • Understand key KPIs and financials to make informed business decisions
  • Build strong, lasting relationships with KidStrong families
  • Oversee center-level initiatives including maintenance, training, and brand consistency
  • Manage daily, weekly, and monthly cleaning and maintenance tasks
  • Communicate coach schedule changes using appropriate platforms
  • Support on-brand social media content and respond promptly to inquiries


Schedule:
Typically 4 weekdays and 1 weekend shift, with hours based on center needs


Leadership

  • Foster a coaching and accountability culture—see something, say something
  • Assess and document coaches based on KidStrong Coach DNA and class quality
  • Support onboarding, coaching, and development of team members
  • Manage ongoing staff training through LearnUpon
  • Communicate professionally via Slack and email, including timely responses


Coaching

  • Coach classes as needed (approximately 8-10 classes per week)
  • Deliver curriculum focused on Brain, Physical, and Character development
  • Clearly communicate the “why” behind the KidStrong program to families
  • Safely manage a physically active environment, including lifting equipment up to 25 lbs
  • Work hands-on with children from walking age through 11 years old


Core Competencies / DNA

  • High standards & leads by example
  • Sales confidence with heart
  • Command presence
  • Passion for working with kids and families
  • Professional, coachable, low-ego mindset
  • Strong communication (verbal & written)
  • Organized, adaptable, and team-oriented
  • Mentor mentality with a growth mindset


About Us


KidStrong is a private child development training center focused on brain, physical, and character development for children ages walking through 11 years old. Our people are driven to grow, lead, and make a real impact.


Our Team Members:

  • Want to work with great people
  • Want personal and professional growth
  • Want to make a difference every day


This franchise is independently owned and operated. All employment decisions are made at the franchise level, not by KidStrong Corporate.

Compensation: $20.00 per hour




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

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KIDSTRONG TEAM

WE ARE STUDENTS.
We never stop learning and always seek to improve ourselves and our program. We are curious about new possibilities and act to explore them.
WE ARE HUMBLE PROFESSIONALS.
We want to hire and develop the best people in the world to be on our TEAM.
WE DO MORE THAN EXPECTED.
Every interaction is a chance to provide an amazing experience for our members, parents, and teammates.
WE MAKE EACH OTHER BETTER.
We are dedicated to having people on the team that make the rest of the team better. We want leaders that have a ripple effect on those around them.