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Assistant General Manager Waco

Assistant General Manager

Full Time • Waco
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Title: KidStrong Assistant General Manager 
Center:  Waco, Tx
Reports To:  General Manager

KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the Assistant General Manager to work closely with the General Manager on fostering a culture of learning and development for both their coaches and families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Assistant General Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members. 

RESPONSIBILITIES: 

CENTER OPERATIONS 
  • Understand the center’s key KPIs and financials
  • Build and maintain relationships with KidStrong families
  • Daily, Weekly, and Monthly cleaning and maintenance of the center 
  • Schedule includes 4 weekdays and 1-weekend shift- typically 8 hour shifts
  • Specific hours based on your preference and the needs of the center- decided between General Manager and Assistant General Manager
  • Manage Coaches and set schedule
  • Sell and schedule camps and parties to maximize center profitability. 
SALES 
  • Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool. 
  • Finalize sales and bookings that are generated through online self-sign-up flow. 
  • Source and attend local events to increase brand awareness, and drive incremental leads and memberships. 
LEADERSHIP 
  • Foster a coaching culture - see something, say something. 
  • Continuously assess and document coaches based on the KidStrong Coach DNA profile and class quality. 
  • Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates. 
  • Manage and support the ongoing professional development of staff through LearnUpon. 
  • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers. 
COACHING 
  • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands. 
  • Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it. 
  • Demonstrate and manage the implementation of various programming and curriculum elements. 
  •  Use the KS Coaches App to record data and provide data (attendance, awards, etc.). 
  • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight. 
  • Must be comfortable physically working with kids to ensure proper technique and ensure student safety. 
  • Approximately 5-10 coaching hours per week 
SKILLS/QUALIFICATIONS 
  • Athletic or coaching background with experience working with or coaching kids ages 15 months - 11 years old - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics. 
  • Achieve Coach Certification through the HQ Training and Certification team. 
  • Complete training through LearnUpon as required by the HQ Training and Certification team. 
  • Prior experience as a pediatric OT/PT is a plus, but not required. 
  • Previous experience in management is preferred but not required. 
  • Practical work experience with Google and Microsoft platforms. 
  • Intermediate knowledge of physiology, exercise techniques, and body mechanics. 
  • CPR certified or willing to get certified
Compensation: $45,000.00 - $55,000.00 per year




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

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KIDSTRONG TEAM

WE ARE STUDENTS.
We never stop learning and always seek to improve ourselves and our program. We are curious about new possibilities and act to explore them.
WE ARE HUMBLE PROFESSIONALS.
We want to hire and develop the best people in the world to be on our TEAM.
WE DO MORE THAN EXPECTED.
Every interaction is a chance to provide an amazing experience for our members, parents, and teammates.
WE MAKE EACH OTHER BETTER.
We are dedicated to having people on the team that make the rest of the team better. We want leaders that have a ripple effect on those around them.